The Privacy and Privacy Rights of our customers hold important place in the business philosophy of TalktomeDoc. Our Privacy Policy is thus designed to reassure the customer that we are aware of this duty.

While we give this firm assurance to our esteemed netizens, we state at the outset that the Privacy Policy applies exclusively to the use of our Services. It does not for instance extent to digital or other website that you may access through the service or websites or digital services of TalktomeDoc’s business partners and associates – who may have data collection, storage and use practices and policies that may materially differ from our Privacy Policy. And as already mentioned therein, this Policy is a part of our agreement with every user as contained in our Terms and Conditions.

Upon a customer’s registration with us, TalktomeDoc finds itself beings custodian of sorts of the user’s personal information. This information includes personal data, contact information, medical history, name and information of Healthcare Providers etc. Apart from the information you give to us through the use of our services, we can also get your personal information through third party sources. Note that while it may be possible for you to access and use some of our Services without disclosing some of these personal information to us, some aspects of the Services that demands these Personal information will definitely to be available to you.


Billing and Payment Information

When you make a payment through our Services to a Healthcare Provider, your payment card information is processed by our Payment Processing Partner, GT pay. GT pay collects your payment card information necessary to process your payment. On its part, GT pay’s usage and storage of information it collects is governed by GT pay’s applicable terms of service and Privacy Policy. The payment module will redirect the customer to the vendor (GT pay) site to collect payment information. Payment details are not stored on our site.


Use of Information

We use your information including Personal Information to provide Services to you and to help improve them. We do this by:

  1.  Notifying you about certain resources or Healthcare Provider we feel may be of assistance to you.
  2. Sending you information about TalktomeDoc or our products and services.
  3. Providing you with the products, services and information you may request and to respond to correspondence.
  4. Providing, administering and expanding the Services, performing business analyses, and for other internal purposes, to support, improve and enhance our business, the Services etc.
  5. Reminding you of upcoming appointments.
  6. Sending mails and other communications that display Contents which in our opinion will be of interest to you.
  7. Providing security, crime-prevention and investigative purposes.


Disclosure of Information

Notwithstanding our duty to protect and keep your Personal Information confidential, we may disclose such information in the following permissible circumstances to wit:

  1. Disclosure to your Healthcare Providers with whom you have an appointment through the Service.
  2. Disclosure in an emergency especially for the purposes of saving your life.
  3. Disclosure to our business partners to enable them customize TalktomeDoc’s advertising or other core operational services like website analysis, billing, security, data storage etc.
  4. Disclosure by virtue of a statutory requirement or court order or to comply or enforce an agreement with you.
  5. Disclosure where it is reasonably necessary.


Storage and Security of Information

The security of your Personal Information is important to us and as a result we work to adhere to generally accepted industry standards to safeguard the personal information submitted to us. That said, we do not guarantee the security of your personal information. Where however we discover that your information has been disclosed in a manner inconsistent with the Privacy Policy, we may inform you of the nature and degree of such disclosure.



Controlling & Modifying Your Personal Information

If you are a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. In case your account data is lost, stolen or used without your permission, you must notify us forthwith. If you wish to close your account, there is a delete button under account settings where you can click to delete your account. TalktomeDoc however reserves the right to retain information from closed accounts for several reasons, including to: comply with relevant laws, prevent fraud, carry out a research, resolve disputes, enforce the Agreement and take other actions permitted by law.


Information By or on Behalf of Children

Minors and children under 18 can only use our Services in circumstances stated in our Terms and Conditions of use. As a result, TalktomeDoc does not directly collect information from children and minors. Therefore, by submitting information to us, you represent that you are not a child or minor. Any account created by or information received directly by these categories of people will be swiftly deleted. Any Personal Information of a child or minor provided to us by the parent or guardian of such a child or minor which is in accordance with our Terms and Condition of use will be treated as Personal Information for all purposes.


Links to other Websites

TalktomeDoc Services contain links to third party websites with which TalktomeDoc has no affiliation. A link to a non-TalktomeDoc website does not mean that we endorse the website, the quality or accuracy of information presented on it or the persons or entities associated with the website. If you decide to visit a third party website, you may be subject to the Privacy Policy of the third party website as applicable and we are not responsible for the policies and practices of the third party website. We encourage you to ask questions before you disclose your information to others.


Agreement to the Privacy Policy

The effective date of this Privacy Policy is set forth at the top of the webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. The amended Privacy Policy supersedes all previous versions.

While we reassure our customers and Service users of the utmost confidentiality of any personal information sent to us, we must also emphasize that any information you reveal in a review posting or online discussion or forum is clearly open to the public and not in any way private. Therefore, be careful on what personal information to disclose any online forum since what you post may be seen or collected by third parties and used in ways TalktomeDoc is unable to control.